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Pennard Vets

Positive Pets

Positive Pets:  Let’s get confident in the clinic

We know that for many pets, a trip to the vets can be a stressful experience.

That’s why we do everything we can to lessen this where possible, as part of our Positive Pets pledge.

We treat each pet as an individual providing them with the space, care and personal attention they need to feel safe, secure and respected.

By earning their trust and establishing an environment where they do not feel threatened, we can prevent a trip to see us from being a negative experience, and also observe their natural behaviour, which can aid us in diagnosing any problems or concerns.

If you have an anxious pet, use our form below when booking an appointment to help us to provide a Positive Pets experience

If you have an anxious pet, use our form below when booking an appointment to help us to provide a Positive Pets experience

How to tell if your pet is stressed?

If your pet is stressed you may notice changes to their:

  • Physiology: panting, sweating, drooling
  • Vocalisation: growling, whining, hissing
  • Toileting

Body language of a fearful dog may include:

  • Flattened or backwards-facing ears
  • Avoiding eye contact
  • Body is low and tense
  • Tail is tucked between hind legs
  • Yawning or lip smacking

Body language of a fearful cat may include:

  • Ears pointing out to the side
  • Body crouched
  • Back arched
  • Tail tucked around body
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Our pledges to you and your pet

  • green check
    We want your pet to be happy when they walk through the door and will make every effort to reduce any fear, anxiety and stress
  • green check
    We have separate cat and dog waiting areas OR you will be given the option of waiting in your car
  • green check
    We use pet-friendly pheromone diffusers in our consult rooms and hospitals
  • green check
    We will be giving delicious treats to distract your pet from procedures and to reward their bravery – so bring your pet in hungry!
  • green check
    We use non-slip surfaces, pheromone-infused towels and bedding in blue as pets find this a less startling colour
  • green check
    We can prescribe anti-anxiety or other calming medications to help make the car ride more enjoyable and less frightening
  • green check
    We will note your pet’s emotional response to visits with us and what treats they prefer – helping us to make future visits even better

Let us help you with your next visit

To allow us to best prepare for you and your pet’s next visit to our practice, and to make the experience as stress-free as possible, please help us by filling in the following form.




    Does your pet show reluctance to get into the car?

    On travelling to the practice does your pet display any of the following:

    Which situations has your pet shown avoidance of:







    Where does your pet prefer to be examined?
    What can you do to make their visits more enjoyable?

    What people say about us

    Jacqui J.
    with Griffin

    Simply the very best Vets. They have always been there for us in both happy (new puppy) and sad (palliative care) times 24/7. Kind, caring and they get to know owners and their pets. You always get a warm welcome from the whole team.

    Check out the review >

    griffin
    Sue C.
    with Mollie

    Pennard Vets are lovely. They treat your beloved pets as if they are their own. Staff are all patient, kind and understanding of the crazy love we have for our fur babies. We’ve been going here for eight years and I wouldn’t dream of taking our lil girlie anywhere else.
    Check out the review >

    Alison V.
    with Ralph

    Staff are lovely and Ralph my dog is always so excited to visit – especially if he is due to see Amanda! She is fab with him and He clearly loves her. Highly recommend the Langley Park branch.

    Check out the review >

    The Best of the Advice Centre